Last updated: 14 September 2026
About these terms
This website is operated by The Insights Loop Limited, registered in England and Wales under company number 16167984. By using the website, you agree to these terms. Separate written terms, proposals or enrolment information may also apply to a particular service; if they conflict, the service-specific written terms take priority.
Website information
We take reasonable care to keep information accurate and current, but website content is general information rather than legal, financial or other regulated professional advice. Results, examples and learning outcomes are not guarantees of a particular commercial, employment or academic result.
Enquiries, bookings and contracts
Submitting a form does not itself create a contract or guarantee a place. A contract is formed when we confirm acceptance and any required payment or agreed purchase process is completed. You must provide accurate information and tell us promptly if relevant details change.
Fees, payment and cancellation
Prices and payment arrangements will be shown on the relevant page, invoice, proposal or checkout. Any cancellation, cooling-off, transfer, deferral or refund rights will depend on the service, whether you buy as a consumer or for a business, when delivery begins, and the service-specific terms supplied before purchase. Your statutory rights are not affected.
Training and participation
Learners are responsible for attendance, participation, submitting their own work and meeting stated assessment requirements. We may make reasonable changes to dates, delivery methods or tutors where necessary, while preserving the substance of the programme. Certification or successful completion depends on the published requirements being met.
Intellectual property
The website, programme materials, frameworks, templates, branding and other content belong to The Insights Loop Limited or its licensors unless stated otherwise. You may use materials supplied to you for your own personal learning or internal business purposes. You may not reproduce, sell, publish, distribute or use them to create competing training or products without written permission.
Acceptable use
You must not misuse the website, attempt unauthorised access, introduce malicious code, submit unlawful or infringing material, impersonate another person, or use our forms for spam. We may restrict access or end participation where conduct is unlawful, unsafe, seriously disruptive or infringes another person’s rights.
Third-party services and links
The website may link to or rely on third-party services. We are not responsible for their content, availability or separate terms and privacy practices.
Liability
Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Subject to that, we are not responsible for indirect or consequential loss arising from use of general website content. Any service-specific limits will be set out in the applicable agreement.
Governing law
These terms are governed by the laws of England and Wales. The courts with jurisdiction will be determined by applicable law, including any consumer rights that apply where you live.
Contact
Questions about these terms can be sent through the enquiry form on this website.